Frequently Asked Questions

The minimum order is 3 pieces total per order.

You may mix different styles, colors and sizes. You can also order just 1 piece of one style as long as the total order reaches 3 pieces.

Yes. Prices shown on product pages are wholesale product prices.

Shipping is quoted separately. Larger quantity orders may qualify for volume pricing.

Not always. Availability can change because we work with different suppliers and production partners.

We check the requested styles, colors and sizes before your order is finalized.

Choose your products, sizes and quantities and add them to your quote list.

Submit your quote request, and we will confirm availability, shipping and the final order details before payment.

Shipping depends on your destination, order weight, package volume and shipping method.

We confirm the shipping cost after receiving your products, quantities and delivery destination.

Order preparation usually takes about 7 days.

International delivery usually takes around 7–15 days after dispatch, depending on the destination, carrier and customs clearance.

It depends on the destination and shipping method.

Duty- and tax-inclusive shipping options are available for selected destinations, including the United States, Canada and Australia.

For other countries, please contact us before ordering. If duties and taxes are not included in your confirmed shipping quote, local import charges may be payable by the buyer.

Most styles on our website come from suppliers with proven cooperation experience and stable product quality.

Before dispatch, we check visible quality and order accuracy. If we find an obvious issue, we will contact you before shipping.

Real product photos may be available for selected styles or upon request.

Availability of this service depends on the product and order, so please contact us if you need real photos before confirming your order.

Sizing may vary between styles.

Please check the size information on each product page. If you need specific measurements, contact us before confirming your order.

We will let you know as soon as possible.

You may choose a suitable replacement or receive a refund or credit for the unavailable item, depending on the order status.

Yes. Tracking details will be provided after your order has been dispatched.

Orders are usually shipped from Guangzhou or Shenzhen, China.

Yes.

Send us a reference photo, product link or description together with your preferred sizes, quantities and budget. We will help look for suitable options through our supplier network.

Yes.

We can support custom neck labels, hang tags, packaging bags, gift boxes, ribbons and other branding options.

MOQ, cost and lead time depend on your customization requirements.

Please contact us as soon as possible if you need to make a change.

Once the order has been confirmed and purchasing, production or customization has started, changes or cancellations may no longer be possible.

Wholesale orders are final for change of mind, slow sales, incorrect size selection or other non-quality reasons.

If you receive a wrong, missing, damaged or defective item, please contact us promptly with your order details and clear photos or videos. We will review the issue and provide an appropriate solution for the affected item.

You can contact us by WhatsApp, email or through our website.

For product questions, please send the product link or SKU so we can assist you faster.